Isn't it horrible? I was really lucky though, I suppose, because I begged the techie to save as much as he could and he managed to save ALL my photos.! Theres pics of the kids that I have copies of, but the most important to me were all the photos of my 7 month old Westie, Archie, since the day I got him. I'd have been devestated to lose those. Oh, and of couse, pics of Ray from 3 gigs in May!